Help & FAQ
Answers to what people ask us most. Still stuck? Write to us from the contact page.
How long does delivery take?
Orders are dispatched in 1–2 working days (personalised: 2–3). Delivery takes 3–5 days across India.
Is gift wrapping free?
Yes — every order ships in a Ragya Forever rigid box. Premium wrap with silk ribbon and a washi card is ₹49 per item.
Do you offer cash on delivery?
Yes, on orders up to ₹3,000.
Can I return a personalised item?
Personalised items are made for you and can’t be returned unless they arrive damaged or incorrect.